About Us

Updated October 29, 2026

A lip color can be a small detail that changes the feel of an entire look. Vonessaqv is a lipstick-focused online store built around that choice: exploring color, comparing options and finding a shade for your own routine.

A focused way to explore color

Our collection is organized to make browsing easier, rather than to prescribe a single idea of beauty. Shade names are a starting point; the individual product description, verified specifications and label are the place to look for the details of a particular item.

What we want you to know before ordering

Lighting, your device display and your natural lip color can change how a shade appears. A styled photograph presents a look, not a promise of identical color on every person. Please ask us about an unclear description before making a choice. We do not treat styling images as evidence of ingredients, wear time or a safety certification.

Service beyond the shade

Our store serves eligible U.S. delivery addresses and displays prices in U.S. dollars. Standard shipping is free on orders of US$50 or more. Paid orders are dispatched within 24 consecutive hours after payment confirmation; estimated transit is 7–15 business days after dispatch.

If an order needs attention, there is a direct route to our team. See our Contact Us page, Shipping Policy and Return & Refund Policy for the practical details.

Store operator and support

Vonessaqv is operated by Jinan Quanyu Xingke Network Technology Co., Ltd.

Registered business address: Unit 1305A7, Building 33-1, Shandong Design and Creative Industrial Park (Project Area), No. 868, Tangye West Road, Tangye Subdistrict, Licheng District, Jinan, Shandong, China.

Email: service@vonessaqv.com
Telephone: +86 531 8616 0145

Support hours: Monday–Friday, 9:00 AM–6:00 PM, Beijing Time (UTC+8). We reply within 1–2 business days. The registered address is not an automatic return destination; please obtain return instructions before sending a parcel.