Privacy Notice

Updated October 29, 2026

This notice explains the handling of personal information connected with vonessaqv.com. The store operator is Jinan Quanyu Xingke Network Technology Co., Ltd. Shopify supplies the commerce platform. The information involved depends on whether you browse, place an order or ask us for help.

Information used along the shopping journey

• Browsing: technical and interaction information, such as browser and device details, IP address, pages visited and cookie-related identifiers, may be processed to operate, secure and understand the website.
• Ordering: contact, delivery and billing details, order contents, payment status and transaction records are used to process an order and manage delivery, cancellation or returns. Payment providers handle payment data as part of checkout; do not send full card details to our support inbox.
• Asking for help: we keep the correspondence and information you provide so we can respond and investigate. A product concern may involve a shade, batch number or information about a reaction. Share only what is relevant; do not send unrelated medical records.
• Optional features: account details, marketing preferences or review content may be processed when you use a feature that is offered.

Why information is handled

We use information to run the store, fulfil purchases, respond to enquiries, address product concerns, prevent misuse, maintain business records and meet legal obligations. Where optional marketing or analytics tools are used, their operation and any required consent or opt-out are subject to applicable law. This notice does not mean every optional advertising or personalization feature is enabled.

Who may receive it

Information may be shared as needed with Shopify and providers supporting payment processing, hosting, delivery and customer service. It may also be disclosed where required by law, to protect legitimate rights or in a business transfer subject to applicable safeguards. If advertising or similar sharing that gives rise to an opt-out right is used, you may exercise that right through Your Privacy Choices or contact us.

Shopify and cross-border processing

Shopify and other providers may process information outside your place of residence. Depending on the service, Shopify may act for the store or handle certain information for its own purposes. Its Consumer Privacy Policy explains that handling, and its Privacy Portal provides a separate route for relevant Shopify requests.

Your choices and requests

Depending on your location and applicable law, you may be able to request access, correction, deletion or a copy of your information, or opt out of certain processing. Contact us using the details below or use Your Privacy Choices. We may need proportionate information to verify a request. Authorized-agent requests will be assessed under applicable rules. If a request is denied, you may ask us to review the decision and exercise any applicable appeal right.

Use an unsubscribe option in promotional messages where available. Essential order and service messages may still be sent. Browser cookie settings can affect site functionality. Where applicable, opt-out preference signals are handled as required by law. You can also contact us directly for assistance with your privacy choices.

Retention, security and children

We retain information for the time reasonably needed for the stated purposes, including transaction records, disputes and legal duties, rather than for a single fixed period covering every record. Safeguards reduce risk, but no storage or transmission system can be guaranteed completely secure. The store is not directed to children under 13. If you believe a child has supplied information, contact us so we can investigate and take appropriate action.

Notice updates

We may revise this notice as the store or legal requirements change and provide additional notice where required. Changes do not remove rights that apply to information already collected.